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Conversations on Business Growth

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35 Keys to Business Growth from The Valcort Group

There are many ways to grow a business. And with history as a guide, we’d say there are many more ways to fail. We have ideas on both how to succeed and how to avoid the pitfalls. We start with 35, and you can find links the first 28 below, with the final seven to be featured this year.

We call them the Valcort 35 Keys to Business Growth. They represent our comprehensive view of the most important disciplines that companies and organizations will master if they are to consistently succeed.

To help you review the discussions to date, we’ve provided below the links to the articles on the first 28 disciplines.

  1. The Importance of a Vision Statement
  2. What People Believe Matters
  3. Listen (to the Voice of Your Customers)   
  4. Why Selling Your Products is a Bad Idea
  5. Making the Best of Customer Touchpoints
  6. An Earful of Change
  7. Do You See a Trend?
  8. Re-inventing the Mission Statement
  9. For Product Success, Make What People Want
  10. Increasing your Margin and Moving Pianos
  11. Wings, Beer, Sports and the Art of Perfecting Your Value Proposition
  12. Executing Mind Shaping Media Campaigns
  13. Building Trust-Oriented Business Relationships at Every Point of Contact
  14. Value Matters. Measure It
  15. How Clear Customer Focus Can Prevent a Crash Landing
  16. 7 Steps to Employee Greatness
  17. Are You a Victim of Organizational Drift?
  18. Get the Message?
  19. Reaching the people most important to your business 
  20. Influencing the Influencers through Communication
  21. What Difference Does It Make: The Importance of Tracking Customer Response
  22. Lift the Fog: Leadership Values as the Key to Growth
  23. Questions That Will Help Your Business Grow
  24. Secret Spy? Conduct Competitor Research
  25. Speaking the Right Language? The Importance of Customer Profiling
  26. Are Your Employees Your Best Advocates?
  27. Answer the Door: Winning the Customer Inquiry Exchange
  28. Pay Attention: The Importance of Tracking Marketing Results
Pay attention:  The importance of tracking marketing results

Pay attention: The importance of tracking marketing results

Paying attention is important. In many ways. Identity security, for instance. Identify theft affects a staggering 7 percent of the population annually, according to the U.S. Bureau of Justice Statistics, and totals more than $25 billion annually in financial losses to the U.S. economy. Due to its emotional impact and resulting behavior changes, identity fraud can have an influence upon the overall health and economy. Many victims report a general loss of trust, and a lack of confidence in a “sys...

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The 15 Friendliest Companies in America

The 15 Friendliest Companies in America

We’ve asked around to find the companies with the best customer service, focus, and relationships. There are many companies that do it well, and just as many that don’t get it.  Here’s our list of the best. Amazon.com Amazon, the world’s largest online retailer, has the highest customer service satisfaction in the country. It used to be an online bookstore, but later diversified to include, well, everything. Apple, Inc. This American multinational corporation focuses on the marketing and dev...

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Answer the door. Winning the customer inquiry exchange

Answer the door. Winning the customer inquiry exchange

Successful customer impressions begin at the front door of your business. That front door these days is often an email in-box, a Website inquiry, a cell phone call or text, a Tweet, post or comment. Or it might be someone actually at your front door! Don’t miss the opportunity to make that first impression.  #27 of Valcort’s 35 Keys to Business Growth reads: Assure that every inquiry that comes into your company receives an appreciative, supportive response and a quick solution that builds trus...

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25 reasons Spring is a great time of the year.

25 reasons Spring is a great time of the year.

Business renaissance. If you’re in a seasonal business that benefits from warmth, like landscaping or outdoor dining, it’s time to roll! Temperatures are moderate. Spring marks the end of frigid winter and the transitional period to scorching summer. The earth's axis is angled between its closest and furthest position from the sun, when temperatures are the most extreme. You can finally ditch the winter layers. There are more daylight hours. Following the Spring equinox, when the earth’s horizo...

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Are your employees your best advocates?

Are your employees your best advocates?

Would you recommend that a friend seek employment at your company? This is one of the questions we include in our organizational survey of employee satisfaction and values, conducted as part of our VALCORT strategic study. It’s an important question that can provide a revealing look at an organization’s health. In terms of corporate advocacy, it's the low bar. If your employees wouldn't enthusiastically recommend your company to friends, it's a big, waving red flag. For your team, those who know...

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Does vision ever take a day off?  The importance of share values and vision

Does vision ever take a day off? The importance of share values and vision

Does vision within an organization need to be tempered, does the role of vision ever stop or slow? Does forever need to reach into the future and push the envelope out of the current state? I believe continued, ever-expanding vision is critical if an organization is to create sustainable growth. To understand the need for pervasive vision, we must start with shared values. Let me tell you why. Values are those core motivators that reside deep in one’s heart and soul.  They show up sometimes as c...

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Speaking the right language? The importance of customer profiling

Speaking the right language? The importance of customer profiling

An important part of great marketing is speaking the right language! America tongue language open mouth. Studio shot. If you know who you are trying to reach with your sales and marketing messages, the next step is to figure out what language they speak. No,  not if they speak English, Spanish, Chinese, Russian or French. That’s important, of course, but for the purposes of this discussion, we’ll assume you have that figured out. This principle is #25 of Valcort’s 35 Keys to Business Growth: “Cr...

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What are your New Year’s resolutions?

What are your New Year’s resolutions?

Do you make New Year’s resolutions? It’s a long tradition that doesn't’ seem to be losing steam.  Here are the top-10 New Year's resolutions from a recent survey of 2,000 people conducted for Inc. magazine: Diet or eat healthier (71%) Exercise more (65%) Lose weight (54%) Save more and spend less--my personal favorite! (32%) Learn a new skill or hobby (26%) Quit smoking (21%) Read more (17%) Find another job (16%) Drink less alcohol (15%) Spend more time with family and friends (13%) More from...

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The Valcort Group

Providing strategic marketing for measurable business growth.



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