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Resuming the series:  Valcort’s 35 Keys to Business Growth

Resuming the series: Valcort’s 35 Keys to Business Growth

We’re resuming today our writing on Valcort’s 35 keys to business growth, which highlight our comprehensive view of the most important disciplines that companies and organizations will master if they are to consistently succeed.  To help you review the discussions to date, we’ve provided below the links to the articles on the first 19 disciplines. 1.    The Importance of a Vision Statement 2.    What People Believe Matters 3.    Listen (to the Voice of Your Customers)    4.    Why Selling Your...

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Reaching the people most important to your business

Reaching the people most important to your business

The easy part of marketing is to state a crisp, sensible plan for success: Whether we have a product that will be of interest to 10 or 10-million people, the most important task we have is to identify who those people are and how we can reach them with an effective message in the right context. The difficult part is answering each component question of that formula.  Let’s take a look at these questions. 1.  Who are these people? Identify the potential customer groups broadly, then methodically ...

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Get the message?

Get the message?

Valcort 35 Keys to Business Growth: #18 Create clear and specific messages targeted to each stakeholder (vendor, employee, shareholder, representative, customer, end user) to help them talk about our company and promote our products and services. Several years ago I accompanied a client, a well-known leader of one of the nation’s largest organizations, to a national television interview on one of the highest-rated news programs of the day. His organization was high profile and was involved in al...

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Are you a victim of organizational drift?

Are you a victim of organizational drift?

Valcort 35 Keys to Business Growth. #17: Have a formal process in place that makes sure that your products and services, your sales approach, and your internal operations all line up with the needs of specific, well-defined customer groups. Slipping on the fins and covering my face with the snorkel and mask, I jumped overboard. The world beneath Baja Mexico’s Sea of Cortez was magical. Surrounded by thousands of silvery fish I was transported 15 feet deep into the center of a fish cloud. I retur...

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7 Steps to Employee Greatness

7 Steps to Employee Greatness

Think about the best job you’ve ever had. Perhaps it’s the one you have now, or it may be many years ago. What was it about your employee experience that made it great? Now, think back to the worst experience you’ve had as an employee (sorry, if this is a painful memory!) The contrast of these bi-polar work situations — and how these experiences inform your role as a manager of employees — provides the grist for a conversation of guiding employees to greatness. We have explored many times on the...

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How  clear customer focus can prevent a crash landing

How clear customer focus can prevent a crash landing

Valcort 35 Keys to Business Growth: #15  Have a clear, customer-focused approach to your business that drives important business decisions. “Six Alpha Romeo, clear to land.” An F-16 fighter pilot recently told me that they are routinely trained and warned to keep their head up and eyes outside the cockpit.  Without that orientation and clear focus on the world outside, bad things can happen very quickly at Mach 1. When things are going fast, leaders can get caught in the daily internal pressures...

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Value Matters.  Measure It.

Value Matters. Measure It.

Valcort 35 Keys to Business Growth: #14. Consistently measure all marketing and sales activities and your progress toward achieving your vision, and communicate the results with the company regularly. How would you define personal success? What will make your life a success? These are great questions to ask yourself. Perhaps it’s raising healthy and happy children, having fulfilling relationships, being authentic in conversations, writing a book, loving a career, or adhering to the call of your ...

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Building trust-oriented business relationships at every point of contact

Building trust-oriented business relationships at every point of contact

Valcort 35 Keys to Business Growth.  #13 - Identify every point of contact with your customers.  Assure that every employee that has personal contact with a customer or can influence a customer relationship is trained and equipped to engage them in a trust-oriented relationship with your company. Frequently I drive across a massive suspension bridge built around 1944 that spans a mile-long stretch of the Illinois River. Usually I don’t give it thought; just drive to go from one side to the other...

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Executing mind-shaping media campaigns

Executing mind-shaping media campaigns

Last winter was pretty rough in many areas of the country, including here in the upper Midwest. So when this winter started early and came on with a vengeance in recent weeks, memories of last year’s record breaking snowfall had me thinking about the wisdom of a snow blower. That was no surprise to area retailers, and there have been flyers and ads full of great deals on snow blowers, and tempting models placed strategically in the front aisles of Wal-Mart and even the local grocery store. That’...

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Wings, beer, sports and the art of perfecting your value proposition

Wings, beer, sports and the art of perfecting your value proposition

Valcort 35 Keys to Business Growth:  #11  Have a true, simple and clearly worded statement to describe your unique and proven value to customers. A recent transplant to the Chicago area, I’ve found the city to be hard working, tough and matter-of-fact.  The city’s sports culture shares those characteristics, fielding high-quality teams and demanding much of them. In this environment, I was struck by the brilliance of a timeless marketing proposition for the popular sports bar/restaurant  Buffal...

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