Posts Tag: trust

Earning trust, the essential currency of commerce

What is the most important asset for success in business? A new idea? A strong team? Lean manufacturing? A sales plan? A huge email list or Twitter following? Location? This question is something like the old desert island query: “If you were stranded on a remote desert island and could...

What’s your trust quotient?

Trust is important to all of us.  We make judgments related to granting or seeking trust every day. This is as true in business as it is in our personal lives.  Whether a corporate leader, investor, employee, channel partner or a customer, we intuitively determine the questions we should ask...

13 Ways to Build Better Business Relationships

All successful businesses–regardless of what they do or sell–have one thing in common: their people know how to build and maintain relationships. The truth is that business leaders too often get caught up in the details of the kinds of products or services they are selling to notice how critical it...

4 Dimensional Trust in an Age of Change

When you or your company or group seek to operate in a change environment, or if you are going into a time of change, the highest priority will be to create and rely on embedded, earned trust. And in times of change, the last thing you need to experience as an...

7 Steps to Employee Greatness

Think about the best job you’ve ever had. Perhaps it’s the one you have now, or it may be many years ago. What was it about your employee experience that made it great? Now, think back to the worst experience you’ve had as an employee (sorry, if this is a...

Building trust-oriented business relationships at every point of contact

Valcort 35 Keys to Business Growth.  #13 - Identify every point of contact with your customers.  Assure that every employee that has personal contact with a customer or can influence a customer relationship is trained and equipped to engage them in a trust-oriented relationship with your company. Frequently I drive...

Three Principles of Greatness

Whether you’re beginning a business from scratch, re-creating an existing organization, or looking to take a company from acceptable to extraordinary, there are three core principles that great operations share--core beliefs that impact management style, communications and use of resources. 1. Truth builds trust Knowing what is true is the...

Trust: The Essential Currency of Commerce

What is the most important asset in business?  This question is something like the old desert island query:  “If you were on a remote desert island and could have one thing, what would it be?:  It is said that the renowned British satirist turned theologian G.K. Chesterton was asked along...

Who do you trust?

Reversing the pervasive loss of trust in American life Who do you trust? In the public square, that’s a more troubling question than it should be. There isn’t enough trust to go around and nearly every institution—government, media, business, sport, and even churches and charities--are responsible and suffering the impact....

7 Disciplines of Highly Successful Charities

How to build the trust that fuels program growth By Jim Jewell  In the last year, some two thirds of Americans responded to appeals from charities for support of projects to meet human needs, create new initiatives, advance faith, and reverse wrongs. Nonprofit organizations received $298 billion in donations and...