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Earning trust, the essential currency of commerce
What is the most important asset for success in business? A new idea? A strong team? Lean manufacturing? A sales plan? A huge email list or Twitter following? Location? This question is something like the old desert island query: “If you were stranded on a remote desert island and could...
Read More...Branding & Market ViewsWhat’s your trust quotient?
Trust is important to all of us. We make judgments related to granting or seeking trust every day. This is as true in business as it is in our personal lives. Whether a corporate leader, investor, employee, channel partner or a customer, we intuitively determine the questions we should ask...
Read More...Blog / Branding & Market Views13 Ways to Build Better Business Relationships
All successful businesses–regardless of what they do or sell–have one thing in common: their people know how to build and maintain relationships. The truth is that business leaders too often get caught up in the details of the kinds of products or services they are selling to notice how critical it...
Read More...Blog / Branding & Market Views4 Dimensional Trust in an Age of Change
When you or your company or group seek to operate in a change environment, or if you are going into a time of change, the highest priority will be to create and rely on embedded, earned trust. And in times of change, the last thing you need to experience as an...
Read More...Blog / VALCORT DNA7 Steps to Employee Greatness
Think about the best job you’ve ever had. Perhaps it’s the one you have now, or it may be many years ago. What was it about your employee experience that made it great? Now, think back to the worst experience you’ve had as an employee (sorry, if this is a...
Read More...Blog / VALCORT DNABuilding trust-oriented business relationships at every point of contact
Valcort 35 Keys to Business Growth. #13 - Identify every point of contact with your customers. Assure that every employee that has personal contact with a customer or can influence a customer relationship is trained and equipped to engage them in a trust-oriented relationship with your company. Frequently I drive...
Read More...Blog / VALCORT DNAThree Principles of Greatness
Whether you’re beginning a business from scratch, re-creating an existing organization, or looking to take a company from acceptable to extraordinary, there are three core principles that great operations share--core beliefs that impact management style, communications and use of resources. 1. Truth builds trust Knowing what is true is the...
Read More...Blog / Branding & Market ViewsTrust: The Essential Currency of Commerce
What is the most important asset in business? This question is something like the old desert island query: “If you were on a remote desert island and could have one thing, what would it be?: It is said that the renowned British satirist turned theologian G.K. Chesterton was asked along...
Read More...Blog / NPOutlookWho do you trust?
Reversing the pervasive loss of trust in American life Who do you trust? In the public square, that’s a more troubling question than it should be. There isn’t enough trust to go around and nearly every institution—government, media, business, sport, and even churches and charities--are responsible and suffering the impact....
Read More...Blog / NPOutlook7 Disciplines of Highly Successful Charities
How to build the trust that fuels program growth By Jim Jewell In the last year, some two thirds of Americans responded to appeals from charities for support of projects to meet human needs, create new initiatives, advance faith, and reverse wrongs. Nonprofit organizations received $298 billion in donations and...
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Innovation: Using ‘blockchain’ to extend micro loans in Kenya
The Innovation of the Day from trendwatching.com Twiga Foods in Kenya, a platform helping farmers distribute produce to food stalls, partnered with IBM to extend microloans to...
Read MoreEarning trust, the essential currency of commerce
What is the most important asset for success in business? A new idea? A strong team? Lean manufacturing? A sales plan? A huge email list...
Read More7 new business trends we’re seeing in 2018
Millennials welcome generation Z America’s youngest generation, “Gen-Z” (those born after 1998), are now entering their formative years and rising in influence. At nearly 70 million...
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