Posts Tag: Kohut

Blog / VALCORT DNA

An Earful of Change

Valcort 35 Keys to Business Growth:  #6  When you talk with your customer, listen carefully, capturing their comments and any information that helps you understand their buying habits and unmet needs. “WHY won’t you JUST LISTEN TO ME!” she said in a tense, high pitched voice. And with that outburst from the...

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