Secret Spy? Conducting Competitor Research

Posts Tag: competitor research

VALCORT DNA

Secret Spy? Conducting Competitor Research

It’s not difficult to find the opposite of customer-centricity. I found it while traveling in eastern Europe late last year, where many businesses still—after 50 years of official communism followed by 25 years of capitalism—haven’t discovered the value and competitive advantage of good customer relations. But you don’t have to...

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