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  • Branding Dictionary
The 15 most important things you need to know about your customers.

The 15 most important things you need to know about your customers.

What are the most important things you should know about your customers? You should know what they are most frustrated about. And what they’re trying to achieve. You should know where they hang out online. What else? Create your own list, but first read our list of 15 things you should and can know about your customers. It will get you started. What is the biggest frustration about their life right now? What is it they are trying to achieve? What do they think it will take to achieve their ...

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The 10 Best Super Bowl Ads of All Time

The 10 Best Super Bowl Ads of All Time

Watching what most analysts saw as a relatively weak field of  Super Bowl ads in 2015 left us yearning for a look at the great ads from years past. What have been the best Super Bowl ads of all time? You’d get a lot of different opinions on that question. But we found that there is rather common support for several favorites over the last 30 years.  Here’s a list (and links) we’ve compiled from many sources and lists—The 10 Best Super Bowl ads. Enjoy. But before you view the favorites, what s...

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Questions you should ask about your marketing efforts

Questions you should ask about your marketing efforts

Instead of making decisions based on feelings or shooting in the dark, marketers need to use metrics and data. Data provides information you need to make adjustments in your marketing program, and can demonstrate to the organization the value of your efforts and specific campaigns. As you develop measurement tools, such as interviews and surveys, here are some questions to ask about your offerings, your customers, the market—and yourself [from a Forbes article: The True Measure of Business Su...

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Are you trending?  How to improve social media effectiveness

Are you trending? How to improve social media effectiveness

Social media is exploding as a way to build a community of followers and share your message with them in an efficient and cost-effective manner. How do you evaluate which social media platforms are working for you? How do you prioritize your time? It’s a big topic, but here are four areas of focus: Have a plan. The key to any successful social media channel is to be clear about this: What question are you answering for your audience? Answering this question will keep your social message on po...

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Changing how America shops, and the week’s other top business stories

Changing how America shops, and the week’s other top business stories

1. The man who changed how America shops – Chief Executive To successfully market when forces conspire to make everything a commodity, amplify the emotional content. 2. Ensuring that business transformation does not fail -- Forbes Just because everyone agrees business transformation is important doesn’t mean everyone knows how to do it. 3. Hall of Fame quarterback John Elway as top NFL executive -- Fortune John Elway displays the same instincts, hard work, and swagger as a GM that he did as a...

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Get a cue! Connecting your brand to everyday life

Get a cue! Connecting your brand to everyday life

One way that your advertising can influence what people think about and notice is through ‘cueing’ –linking your brand to words or expressions that come up naturally in everyday conversation. Repeated often in your advertising and other communication, they become cues that help increase the power of your brand. You see and hear these many times a day. How many of these did you know? Cue Brand/Product Gimme a break Have a Kit Kat Have a break... Have a Kit Kat MmmmmMmmmmm Good Campbe...

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Some of our Favorite Recent Media Campaigns

Some of our Favorite Recent Media Campaigns

Ice Bucket Challenge In 2014, one of the most successful public relations campaigns was the organic Ice Bucket Challenge. That’s no surprise for most people, because the messages and images of the campaign were pervasive, very wet, often entertaining and sometimes highly emotional. The campaign began inauspiciously, when two friends in Florida pushed each other to take the Ice Bucket Challenge, which initially was a tactic to raise money for charity generally. One of them selected ALS as his...

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Your checklist for growth in 2015

Your checklist for growth in 2015

To grow effectively in the new year, you need to begin with preparation and planning stages, not unlike the work necessary before you take a journey or climb a mountain. Think of the new year as a new journey.  To begin, you need proven tools and expert guides to help you navigate the path and meet the challenges ahead. Here is the short, but important, checklist as you take your business into the new year:  1.  Take the right tools First, a good map gives you a clear picture of the distan...

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18 Value Propositions That Get it Right

18 Value Propositions That Get it Right

The best way to understand value propositions is to see good examples at work. Here are 18, from the largest company in the world to some small, eclectic start-ups.  1. Wal-Mart. Everyday low prices. Behind the value proposition of not only the world’s largest retailer but also the world’s largest company is also an implicit promise of high product variety (35,000 SKUs in a typical store; 100,000 in a superstore), fixed assortment, a mix of branded and private labels, and the lowest possible ...

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The Christmas Factor

The Christmas Factor

For Christians the world over, Christmas is one of the year's holiest observances, with the remembrance of the birth of Jesus Christ both solemn and celebratory. But it is people of all faiths and traditions that have also made Christmas the year’s single largest economic stimulus, as sales increase dramatically in almost all retail areas. The U.S. retail industry generated an astonishing $3 trillion during the Christmas holiday in 2013, 19.2 percent of the total retail sales for the year...

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